{!! html_decode(clean(nl2br($message->message))) !!}
@if ($message->documents){!! html_decode(clean(nl2br($message->message))) !!}
@if ($message->documents){{__('user.Subject')}}: {{ html_decode($ticket->subject) }}
{{__('user.Ticket Id')}}: {{ $ticket->ticket_id }}
{{__('user.Booking Id')}}: {{ $ticket->order->order_id }}
{{__('user.Created')}}: {{ $ticket->created_at->format('h:m A, d-M-Y') }}
{{__('user.Status')}}: @if($ticket->status == 'pending') {{__('user.Pending')}} @elseif ($ticket->status == 'in_progress') {{__('user.In Progress')}} @elseif ($ticket->status == 'closed') {{__('user.Closed')}} @endif